What if we are late for our scheduled start time?

We understand that delays can happen, but to keep the experience enjoyable for everyone, we recommend arriving 15 minutes before your scheduled start time. If you are late, we will do our best to accommodate you without impacting the experience of others.

How will I receive my booking confirmation?

After you have made your booking, you will receive a confirmation email with your booking details and further instructions. Please check your spam folder if you do not receive this email within a few hours.

Can I request special arrangements for my booking?

Yes, we strive to accommodate special requests such as accessibility needs, dietary restrictions, or any other specific requirements you may have. Please mention your needs at the time of booking, or contact us directly to discuss your requirements.
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